Blog 2026 - Part Two
If there is anything you'd like addressed, please let me know.
THANKS FOR BEING HERE
2027-07-23 ... Sourcing Trend ... "Make It Cheaper"
Clara Parkes, via her wonderful Wool Channel, tells me Canada and Scotland have launched wool-sourcing guides that allow tracing of wool to its source. Clara wrote "I live for the day when we can flip the tag on any garment and see not only the fiber content but the precise origin of those fibers." Our customers can do exactly that. Since our purchases of greasy wool in 2018, sewn into every garment is a Batch Tag that identifies the Ranches (or Ranch) where the fiber in that garment was grown.

Batch 9, first Fabric completed in 2023, was our first Batch made 100% from top, with our own worsted yarn, and with zero superwashed fiber. (Previous to Batch 9, we had purchased commercial top for spinning worsted.)
I occasionally search the web for complaints about us. Mainly, people don't like our prices. There are a whole lot of ways we could make our products less expensive. But we focus on quality and on service and anything we might do to lower our costs would also reduce our quality or service. Sourcing is an example. We could save a bunch of time and money if we bought processed fiber on the open market. But we buy all our fiber (sometimes through an auctioneer) from Ranchers that we know personally. If we didn't buy in this way, we wouldn't be able to specify the Ranch-sources for our Fabrics. This type of source tracing is important to us and to our customers. But it's probably most important to the Ranchers. Generally, people sell their wool to a broker and have no knowledge of where it goes or what is done with it. Seeing and wearing garments made with their own wool is very meaningful to the Ranchers. It's also quite rare, and virtually unprecedented in the experience of the Ranchers we work with.
Currently, the first photo displayed on our landing page (WeatherWool.com home page) carousel is from our visit to the Innes Ranch during shearing in 2024. The sheep in the photo are wearing fiber that is now Batch 11 (Batch Innes-1) Fabric. We've been shipping Innes-1 garments for about a year.
AND ... THANKS CLARA PARKES!!!
2026-07-21 ... "Everybody Calls me SunDog" ... "NO THEY DON'T"
Friend of WeatherWool and Super Photographer Richard Mills spends a lot of time in Winter in Yellowstone National Park, where Winter is WINTER. Richard was in Yellowstone for Christmas of 2022. The temp at Sunrise was -31F/-35C, and Richard wrote to tell me how the wool was working for him. Plus, he sent this splendid photo of a SUNDOG:

THANKS FOR THIS SUPER PHOTO, RICHARD!
And ... THANKS for my new name!
I had never heard of a SunDog ... it seems like they are only visible when it's cold, although (looked it up) they can supposedly be seen anywhere during any season. I've never seen one. I have been very taken with the SunDog (officially "sun dog" or "sundog" but I enjoy my eccentric caps) ever since Richard sent this photo. About a year ago, I decided SunDog would be a great nickname, and would occasionally intro myself with "Everybody calls me SunDog" to which Debby would say "NO THEY DON'T!". I amped it up some at the Sheep Industry Convention six months ago, and I wrote SunDog on my badge. Everyone except Debby seemed good with it.
It's important to have fun, and Debby will get used to it.
2026-07-19 ... Confluence
A couple of days ago, Todd, a new customer, spent the afternoon with us, and we talked about many thing, both wool-related and not. Todd has connections to several people with whom Debby and I have been connected, which was startling. And now that he is getting close to his senior years, he's interested in doing something new. One of the reasons Todd visited is because he wants to find out about launching a line of vests. I told him a bunch of stuff about our experiences, and I just sent a note introducing Todd to JR (whose Factory8 makes almost all our woven products) and Anya (Factory8 Production Manager).
In particular I told Todd how a clothing line is a great way to burn money!
A recent priority of mine is making sure our products are not harmful. Author and columnist Alden Wicker is the one who really got me focused on this aspect of our manufacture. Alden publishes a substack to which I subscribe, and, from her latest, is a para that I just sent to our aspiring vest-maker (THANKS, ALDEN):
The man I’m currently dating absolutely loves cooking and preserving, and early on in our relationship, he floated the fantasy of quitting his job to sell preserved food full time and I yelped, “Noooooooo!” The same way when some starry-eyed young woman says she wants to be a sustainable fashion designer I want to take her by the shoulders and tell her to just get a good enough job and keep her sewing and design sacred. It’s just so hard to make it today when companies steal your designs and undercut you with cheap fabrics and outsourced labor, while the tech companies bury your product online. The fashion industry is brutal.
For a few years, Military Vets who've served in the Middle East have been asking us to make Shemaghs. I felt a little funny doing this, because I'd never worn a Shemagh. But conversation with Todd was partly about building supplies, and I asked him if he knew of the brick yard where I used to work in '76 and '77. It turns out he was very-well acquainted, and we had a few laughs about one particularly wild character who used to work there.
My work in the brickyard was in the summers of '76 and mostly the summer of '77, which had some brutal-hot days. I was there because of a couple of my old friends, one of whom had served in the US Military in the Middle East. We were stacking bricks in the intense July sun, about as hot and humid and hazy as New Jersey gets. My friend showed up with a couple of keffiyehs, which he said he'd worn in the desert. I don't remember what those things were made of, but we soaked them in water every half-hour or so and wore them over head and neck and they made a huge difference. We couldn't have stacked bricks in the direct sunlight without them. More recently, I remember walking around in August in the daytime in Abu Dhabi, VERY BRIEFLY, and reflecting that, even if my life depended on it, I might not be able to last a half-hour in that sun. Thinking about the brickyard, I was startled to realize that, not only had I used a shemagh (pretty much the same thing as a keffiyeh), but I'd absolutely relied upon it. Now I need to update the Shemagh page ...
2026-07-18 ... American Denim Manufacture, Esquire Magazine
On 29 June 2026, Esquire published The Rise, Fall and (Maybe) Return of American Denim. We very much appreciate this piece. Thanks, Esquire.
The article more or less assumes Denim is cotton (we are not mentioned), but, that's just the way people think and I suppose a lot of the people in Denim-World want to keep it that way. But the American Denim Story echoes, or parallels, the American Wool story almost exactly. And I am sure it's the same with some other completely unrelated industries. And I'm sure this is also a very old story, maybe going back even before the USA.
There is a lot of good and interesting info in the piece. Some history, small-town Americana, nostalgia for the glory-days of American manufacturing.
The basic conclusion was that American Denim was ended by lower-cost labor in other countries. I agree with that. But the article also quotes author Steven Kurutz that 1970s executives pulled the plug because "you could take the savings and pocket the difference". Maybe that was true in the 1970s, but not now. Now, the consumer makes the choice, and industry can respond, or not. I just bought a pair of ROUND HOUSE jeans, $60, plus $10 shipping. Near as I can tell, made in USA of 100% American cotton. I never heard of these guys, but I'm pulling for them. We'll see. Maybe if the cotton-crew can do it, the wool-crew can do it too! It's going to take a big investment, but there is big money around.
2026-07-16 … California’s Responsible Textile Recovery Act … Economic Sclerosis
NEWS TO ME … I was just informed by Landbell, an agent of the State of California, that WeatherWool needs to start paying now. We have customers in California, and apparently that means we need to comply with the California Responsible Textile Recovery Act of 2024, which is being gradually implemented.
The idea is that companies selling clothing and textiles in California will pay the costs of disposal of their offerings. The actual charges for the costs of disposal won’t be determined for another few years, but will be based on the volume, value and composition of the products sold in California. Landbell will calculate the costs and charges based on regular, required reports from the merchants.
Implementation will not be complete until 2030, at which time companies will have to start paying the disposal costs. But starting now, companies must pay $1000 per year, or potentially pay big fines, or refuse to ship to California. Before coughing up the cash (bank transfer only!), I’ll investigate a little more, but this looks mandatory. The $1000 annual fees will be used to set up the program, and will continue after full implementation. From what I’ve seen so far, there is no hint of what the “eco-modulated” fees will be. But the fee will be assessed on every item sold in California.
The study of red tape has never interested me. I used to work with a guy who absolutely loved being an accountant. He loved talking about the different ways an accounting situation could be argued and he loved following the different laws in different jurisdictions, and figuring what corporate structure would work best where. There are people devoting their careers to the details of tariff codes, and I’ve worked with them a little for WeatherWool. But stuff invented by people just doesn’t float my boat. (And there is a lot of stuff related to WeatherWool that bounces off me, unfortunately.) The study of Nature, YAY!! The study of bureaucracy is for someone else. I was never interested in economics mostly because econ is man-made. But way back in the mid-1970s, there was an afternoon when I had an hour to kill, and the only thing I had to read was a paper on Economic/Institutional Sclerosis by Mancur Olson.
Olson suggested that as democracies age, they create more and more red tape, resulting in Economic and Institutional Sclerosis which can drastically inhibit growth and efficiency. It made sense to me, and I remembered it. Olson’s thinking was influential, and people figured he’d be a top guy in econ, but he passed away at age 66. Others built on his ideas, and eventually won the econ Nobel.
As WeatherWool grows and I become more of a conscripted government bureaucrat, I think more and more of Olson’s Sclerosis. Everybody running a business is in the same situation. And it’s easier for WeatherWool than most because, as businesses go, we are still Lilliputian. But the red tape / sclerosis has a big impact on us. We spend a bunch of money on agents to help us deal with this stuff, but nevertheless we still also spend a bunch of time (my time) on federal income tax, state income tax, corporate structure, mandatory insurance, sales taxes for American States and Canadian Provinces, government registrations and the bookkeeping required by all of that. And now, California Textile Recovery. Doubtless, a bunch of other States will follow suit.
When I was doing financial work (hoo boy, not my cup of tea at all, but it paid the bills!), I was fortunate to spend some time with a guy who won an appointment as an Adjunct (?) Professor of Econ at University of Chicago. We were doing hedge fund research and part of the focus was the regulatory environment … not at all my natural interest. I asked him if he thought the rules, regulations, reporting requirements -- and the army of professionals necessary to implement it all -- was truly useful. He thought “NO. We’d be better-off having none of it … instead having people interact based on carefully built and protected reputations.” Definitely a U of Chicago-style stance. But WOW, the bureaucracy is inarguably crazy-expensive! And overall counter-productive from this corner. Sorry for politics, but … no escape.
2026-07-15 ... Batch Tags and Ranch Labels
We've been adding BATCH TAGS -- tags that enable source-tracing of our fiber -- since the purchases of Batch 5 in 2018. Currently, the Batch Tags simply show a number, whether 8, 9, 11 ... People have confused these Batch Tags with size tags. This is not surprising, and in fact, the Batch Tags we use are readily available because they are industry-standard size tags, although that is not how we use them. But I've decided to start using Batch Tags that actually include the word BATCH. Such as "BATCH 11". Batch 11 is also Batch Innes-1, and we'll continue to add the INNES RANCH label to Batch 11 pieces. Batch 14 will be INNES-2 ... So it will have the same INNES RANCH label as Batch 11, but the tag will say BATCH 14 and our WeatherWool Fabric Batches page will highlight the differences, and link to the page with details on each specific Batch.

About the only thing people really hold against us is our pricing. We actually are not expensive compared to some other companies, and in particular to "fashion" companies. And I'll happily have us tested against anything else out there. But this is on my mind now because I'm working on getting us in compliance with the sales tax authorities in the American States. And suddenly, much to my surprise, it seems Canadian Provinces also want us to be their tax collector. I'm spending a lot of (extremely aggravating to me!) time trying to get this going. Beyond my time, the tax guys add another layer of costs (around $1000 per year for each jurisdiction). Plus the payment processors take their ~3% cut of the sales taxes, but the jurisdictions demand full payment on their side. So ... we have to remit more than we collect.
I realized a couple of days ago that the page about our COLORS was outdated. I try to keep website pages current, but there are a lot of them and there is a lot else to do. Some pages get stale. I did some updates to the Our Colors page this morning, but didn't do it well enough to be satisfied. Better than it was, tho. And I was a little startled to see that the page is nine years old ... first added to the website in July of 2017. And actually, the page is probably older than that because we put a website up in 2012, and migrated to Shopify (this site) in 2017.
Here, the SHOP app will let me zoom through checkout (on our own website), and will charge to my VISA card ending in -2569.
Cody is working on a bunch of things for us, including a series of videos, one for each of our products. Here is a sneak-peek at the HoodOrak video. Unless someone tips us to something that really needs changing, this is the video Cody will post to YouTube, etc., in the next day or so.
Yesterday's entry ragged on people who don't offer or link to info that they teased. Well, thinking about it, I can see that I did exactly that myself. I wrote about another company and what I thought they should have presented on their website, but did not specify the name of the other company. FILSON. I mostly avoid naming other companies because I don't want to create antipathy with other companies or with the people who like their products. We very much welcome comparison to any others, but generally avoid it ourselves.
- some customer service reps didn't understand that saying "22 ounce wool" means nothing without units of area
- some of the customer service reps didn't understand the difference between a linear yard and a square yard
- some of the reps didn't know the width of their linear yard
- and at least one company said the width of their linear yard was confidential/proprietary!!
Debby was looking at a purchase from a Canadian company, and she noticed they offer free shipping within Canada, EXCEPT ... they might charge $50. Canada is a big place, and the great majority of Canadians live in Southern Canada, within an hour or so of the border with the USA. Which means that some Canadians live in remote areas, and those folks are probably used to paying extra for delivery. Similarly, American companies will often except Hawaii and Alaska from a general Free Delivery policy. We -- mostly me -- really want to avoid/minimize FINE PRINT. We avoid EXCEPT. So we offer free shipping to Canada and USA, without exceptions, and for those customers in remote areas, we do take a hit.
Mostly, it seems appropriate to be mum here on The Big Days. But we had a bit of a problem with our landing page (our home page, the WeatherWool.com page) this week. I wanted to commemorate THE FOURTH without commercializing it. I had wanted to show only the American Flag, but we had trouble with the formatting, so we used an image of Debby and me and a loom, with some MADE IN USA text. But I felt that was too commercial, so Cody put up another American Flag image. I panicked a bit when I saw it, because at first it didn't format correctly on my desktop, and came up short one of the stripes!! But it was perfect on my phone, and when I looked at the desktop again, it was a lot better.
I forgot to mention yesterday that LOSSES complicate the allocation. The wool goes through many processes between the sheep and the shirt. And actually, the losses begin before we get involved, because we buy only a portion of each fleece. Our losses include:
- Scouring: About 40-45%, by weight, is gone. But this loss is not actually wool (dirt, lanolin, sticks ...), and theoretically we did not pay for it
- Carding and combing into WOOL TOP: Anywhere from 10% to 20% is removed in the form of short fibers (noils) neps (tangled fibers), vegetable matter
- Spinning Worsted Yarn: About 7%
- Spinning Woolen Yarn: Anywhere from 2% to 8%
- Dyeing: Anywhere from 2% to 7%
- Scouring (again): 2% to 3%
- Dressing: 1% to 3%
- Pre-Treatment: 0.5% to 1%
- Weaving: Anywhere from 3% to 10%
- Finishing: 2% to 3%
Overall, from WOOL TOP to Finished Fabric, we are going to lose anywhere from 12% to 24%. In the case of Batch 13, our loss going from greasy wool to TOP was 44%, which is very good (we started with clean, high-quality greasy).
As the processing continues, the losses we experience are subtracted from smaller and smaller quantities (weight) of fiber. So, in a sense, the loss at each step is not as great as much be expected at first glance. In very round numbers, our processing will hopefully result in Fabric weighing 35% to 40% the weight of the greasy.
After all these years, it doesn't seem like I should be hearing about new stuff. But I didn't hear about losses in Additional Scouring, Dressing, Pre-Treatment and Finishing until yesterday, in emails from Arthur at American Woolen. And I don't know anything about these steps, except for Finishing. A bunch more to learn, as usual.
A few people have lately contacted me with appreciation that mosquitoes and other nasties cannot bite through the wool. The Fabrics in reference here were Jacquard (FullWeight, MidWeight) and Denim. I don't know about Whipcord or Heritage. I think Whipcord will be OK with bugs. But Heritage is much thinner ...
I always like hearing from people who have our stuff. And actually, I am grateful for any bad news, which is thankfully rare. Yesterday, Debby and I got a call from a gent living on the Isle of Man. He wanted us to know he's been wearing his Blazer for rugged outdoor play and work and to indoor-office meetings. Temperatures down to -35C (-31F), fly-fishing in the snow and rain. Said the Blazer still good as new. THANK YOU.
I've been aware that there are numerous islands around Great Britain, and that some of them are politically and governmentally separate from England and UK. So, I just looked it up. The Isle of Man, Jersey and Guernsey -- we have customers on each of them -- are all independently governed ... separate from each other and from the United Kingdom. Although still associated with Great Britain, they function like their own countries. I'd like to visit some day.
We have a few Medium Blankets on hand now in FullWeight Drab and FullWeight Lynx. These just came in yesterday, and we'll fill the remaining Medium Blanket pre-orders today. But there are a handful of extras. Also going out today will be the FullWeight Lynx King Blankets. We did have one extra FullWeight Lynx King, but that disappeared overnight, shortly after I put it on the website. More Blankets coming later this month.
Well, this is amazing. I asked perplexity.com (freely available to anyone):
Yes — WeatherWool should use AI, but as a support tool, not as the voice of the brand. Ralph already says he’s seeing customers guided by AI in clothing purchases, and that people have even called because AI answered WeatherWool for questions like “who makes the best wool jacket?”weatherwool+1
Why it helps
AI can help WeatherWool reach people who would never otherwise search for wool, especially as the brand tries to introduce wool to a broader audience beyond existing wool buyers. Ralph also notes that his own recent focus is expanding beyond hardcore users and into style, fit, fashion, and broader education about wool’s benefits.weatherwool+1
It can also improve discoverability and shopping decisions. WeatherWool’s own blog says AI is already affecting buying behavior, and its 2026 posts show the company thinking about automated promotions, collaborator discovery, and how web platforms may increasingly route customers through machine-driven recommendations.weatherwool+1
Best uses
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Product recommendation help, such as matching a customer to ShirtJac, All-Around Jacket, HoodOrak, or another piece based on climate, activity, fit, and budget.
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A conversational shopping assistant on the site that answers “what should I wear for X?” and “which WeatherWool piece is best for me?”
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Search and content help, so customers can quickly find the right blog post, fabric explanation, size guidance, or care info.
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Customer service triage for common questions, while keeping final answers human when needed.
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Internal help for drafting product descriptions, summarizing customer feedback, and spotting repeated questions that should become FAQ content.
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How to do it
Start small with a website assistant trained only on WeatherWool’s own content: product pages, FAQs, blog posts, and policies. That fits the company’s style because Ralph is wary of handing the brand over to robots, while still being open to using AI where it helps customers find the right wool.weatherwool+1
A practical rollout would be:
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Add an AI shopping guide on product pages.
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Feed it a controlled knowledge base from WeatherWool pages only.
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Use it to recommend products, sizes, and use-cases.
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Route uncertain questions to a human.
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Track whether it increases conversion, fewer returns, and more email/phone leads.
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What to avoid
Do not let AI write the brand’s public voice, invent product claims, or automate ads without review. WeatherWool’s blog shows skepticism about fully automated promotions and “robots” making decisions about where ads go, so the safer approach is human oversight with AI assistance in the background.weatherwool+1
Do not use generic AI copy for technical clothing claims either, because WeatherWool’s differentiation depends on specificity: fabric, sourcing, durability, climate performance, and service. If AI is sloppy there, it would weaken trust instead of building it.
Good first experiment
The best first project is a WeatherWool fit-and-use advisor. It could ask three or four questions — climate, activity, layer preference, and whether the buyer wants shirt-like, coat-like, or hardcore outerwear — then recommend 1–3 pieces with reasons pulled from WeatherWool’s own site content.weatherwool+1
Would you like a concrete AI rollout plan for WeatherWool, including the exact chatbot prompts and site pages to connect first?
Summertime is when people focus most on sunburn, and how to prevent it. Yesterday, I saw a claim that all UPF (Ultraviolet Protection Factor) fabrics are synthetic. Near as I can determine, this is NOT so. Wool is believed to offer significant protection against ultraviolet radiation. I have not looked into this much. And I'm actually more on the side of the benefits of sunshine (even though I burn easily) than the dangers. I'm also not at all convinced the sunscreen lotions are benign. But again, I don't claim to know anything. I will offer that we have done some grade-school level research, and we did get approval of the content of our SUNBURN page from a customer who also is a dermatologist. I know this gentleman a little, and believe his sole focus is the welfare of his patients.

Cody and Debby gave me an earful -- two earsful -- regarding my previous entry about AI. I'll follow up on this subject, but for now ... disregard the previous. Way back in my Bell Labs days, we were supposed to keep a record of all our meetings and ideas in the official Bell Labs Notebooks. Even though my notes weren't RESEARCH, and had little or no value at the corporate level, management wanted all of us to use those notebooks. And one of the rules was DON'T DELETE. DON'T ERASE. DON'T PULL PAGES, no matter how wrong or foolish you think the entry might be. If you decide something is wrong, make a note of that, or draw a single line through whatever you think is bad. SO ... the previous entry will sit here.
It's very important to me to present clear and complete information here. Sometimes I feel like that results in TMI (Too Much Info), which is a separate, related issue.

Nick (pls see entry from yesterday) reminded me he's sent a flock of great photos that we are welcome to use. AND I really should have used a photo yesterday ... so ...
Several months ago, we hosted Nick English (Founder) and Troy Barmore of Stridewise. Nick and his team scour (and travel) the globe looking for serious footwear and apparel. They purchase and test the objects of their attention, and publish reviews on their website as well as social media. Today, the Stridewise Instagram account posted a video of their interview with me. They really picked up on the concept that I think is key to wool: Wool is clothing made by Nature. We use wool for the purpose intended by Nature. It was great meeting you guys! Thanks for the time and efforts to get to know us and what we do. Hope to see you again. ... Lastly, Nick just bought a Chore Coat, which he had us ship to him in Australia, where Winter is just getting started. (I love our wool being in the Southern Hemisphere!) THANKS AGAIN and All the BEST to Troy and Nick and the Stridewise Team!
In the mid 1970s, an adventurer called Tim Severin decided to try and demonstrate that a 6th century Irish monk called Saint Brendan the Navigator really could have sailed to North America, as folkore claims. He and his team built a traditional, 32 foot curragh - think long and broad birch bark canoe, but with an oxhide skin and carrying masts and sails. The vessel departed from County Kerry, Ireland in May of 1976, intending to follow Brendan’s most likely route Westwards via the Hebrides, the Faroe Islands, Iceland and Greenland to Newfoundland. They successfully reached the Faroes where they “acquired” a storm-hardened fisherman, Trondur Patursson, as an additional crew member. The account of the next leg of the voyage records the following:
Trondur would emerge bear-like from the forward shelter to take his turn at the helm, and on the first windswept evening he taught us another useful trick. From his pocket he pulled out a pair of shapeless oiled wool mittens. To our astonishment, before he put them on, he leaned over the side and dunked them, warm and dry, into the water, squeezed them out, then put them on half-sodden. “It’s better,” he said. ’Not so cold later.” He was quite right; the gloves acted like wet-suit gloves and reduced the wind’s chill.
I thought you might find the above interesting. Neither Trondur's behaviour, nor its recounting were influenced by the high-tech fibre vs. natural-fibre wars, and nobody was trying to plug a product! It was just a man guided by tradition, upbringing and direct personal experience. By-the-by, in June of 1977 the Curragh made landfall at Peckford Island, Newfoundland. They had some “scrapes” along the way, but made the journey unaided. Naturally their feat did not prove that the Irish reached the New World before the Vikings, but it brought the possibility into the realm of proper debate rather than wild imaginings.
2026-06-23 ... EU "Cooling Off" Off ... Mail-Bomb Magazine Stand
As mentioned yesterday, ecommerce sites, worldwide, must off a prominent EU Withdrawal Request form/button. Here is the intro to the notice sent to us by Shopify (host platform of this website):
New EU withdrawal button required by June 19, 2026
We're writing to let you know about a new EU regulation that affects e-commerce merchants with buyers based in the EU. We have outlined steps to help with compliance so you can be successful everywhere you sell. New features to help with compliance are being released next week ahead of the deadline.
What's happening
Starting June 19, 2026, EU Directive 2023/2673 requires all online stores selling to EU buyers to provide a clearly visible 'withdrawal button', an easy way for buyers to exercise their existing 14-day right of withdrawal (also known as the 'cooling-off period').
What compliance looks like
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- A clearly labeled button or link on your store that buyers can easily access
- A two-step confirmation process where the buyer provides their name and order reference
- An automatic confirmation email sent to the buyer
What happens if you don't comply
After June 19, merchants without a compliant withdrawal feature risk:
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- Legal warnings
- Fines (up to 4% of annual turnover in some member states)
- Extended withdrawal period; the 14-day period may be extended to 12 months and 14 days
....... The Shopify note goes on like this for a bit, then lists some links that have more information. ... And a reco that we consult legal counsel to make sure we do it right.
So ... I implemented a FREE app that put up the Withdrawal Request box, below, all over our website. The button at the bottom is a link to the vendor's website. Within a few hours of the implementation, an American who needed to change sizes used the form, (I should have expected that!) and I deactivated the app. I definitely got what I paid for in this case.

Given the cost and aggravation to merchants, and the fact that much of that cost and aggravation will be bounced back onto the customers who do NOT withdraw, I'm doubting this law has a net benefit. In our case, I suppose we can:
- wait two weeks to fulfill an order from the EU, OR
- contact the customers and ask if they will waive the cooling-off period (I bet that's illegal), OR
- ignore the withdrawal situation and see what happens
As a lazy, cranky old complainer, I will again be guided by Sir William Gladstone.
Regarding the "mail bomb" ... In September, an unknown malefactor set an email-bomb routine on me. He (I bet it wasn't a woman) set a robot to the task of signing me up for a huge number of email lists, with the result that I get large numbers of unwanted emails every day. This only works for lists that don't require a verification. And this is why our own email list requires verification. I'm receiving about It's about 75 of them daily at this point. And being that these are email lists, they keep sending unless I take a little time to unsubscribe. But the funny thing is, this nonsense does have some appeal to me. Back in the print-only days, and back when I had more time and energy, I used to love perusing newsstands and bookstores for random content. There is an amazing amount of info available and I've always enjoyed peeks at all of it. So this email bombing is a little like checking out random newsstands, worldwide. There have been a few newsletters I was happy to receive. And a few that startled or amused me. DAILY HEARSE (funeral/mortuary!), for example. I unsubbed that one, but it did both startle and amuse me. Oddly, no porn and no politics.
2026-06-22 ... Updated Timeline ... EU "Cooling Off" Period ... SUMMER!
We are honored that most of the wool from which our garments are made is grown with WeatherWool as the intended buyer. “Our” Ranchers are planning about three years in advance, and then, after we buy their wool, it takes at least 18 months, even 42 months, for us to turn that wool into finished garments. Yesterday, I updated the page that details our START TO FINISH timeline.
On 11 June, Shopify, the e-commerce platform that supports this website, advised me that as of 19 June (I'm a little late), we must offer to our customers in the EU a WITHDRAWAL BUTTON that can be used to cancel any order by exercise of their legal RIGHT OF WITHDRAWAL during the legally mandated 14-day “cooling off” period. The Shopify App store had a bunch of apps ready for this. I chose the most popular one and implemented it, I think, within about three minutes. And I think I implemented the free version. I’m just wondering if we now need to wait 14 days before shipping to Europe. It would be a bit of a mess if a customer WITHDREW an order after we shipped. Also, I'd like the WITHDRAWAL page to be visible only for people in Europe, but that is not the case. AND, it's popping up all over our website now, such as at the bottom of this page. We'll need to figure out how to throttle it back. [PS ... I disabled it after 12 hours ... the basic/free implementation left much to be desired. Will probably have to revisit, tho. UGH!]
Today is the first day of Summer (North of Equator). June and July are the months with the least customer-interest in wool. But we have a whole bunch of stuff to do, so … no slowdown workwise. Our production timeline is so long that we are always in FULL SPEED AHEAD mode, regardless of the calendar. Our busiest months, October through January, are only five minutes away …