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Pre-Orders

PRE-ORDER Reserves Your Garment

PRE-ORDER OPEN NOW FOR:

Due to our extremely long production cycle (12-18 months for most pieces) and strong interest in our garments, we offer our products on a Pre-Order basis. A focus on pre-orders will enable us to use our Fabric more efficiently and fill more orders more quickly. Sorry for fine print, which I hate, but this seems unavoidable.  If you don't want to read through this, just phone me.

 

Here's how this works:

  • About two weeks before the tailors cut Fabric, we'll let everyone know, and begin to accept paid pre-orders
  • Until paid pre-orders are accepted, we'll still be glad to take backorders as before

EXAMPLE 1 ... In 10 days, the tailors will begin work on Al's Anoraks in MidWeight Lynx Pattern Fabric.   We will:

  • Update the website and social media and mail all our customers to let them know these Anoraks can be pre-ordered by phone or website
  • Email the those with backorders and those who have asked requested NOTIFY ME on the website
  • Run the credit cards for people who have already placed SHIP ASAP backorders.  Such orders will be charged the price in effect when the ASAP backorder was placed
  • A few days after the initial email, we'll try again to contact anyone with unacknowledged backorder or NOTIFY ME request
  • As we go into production, we'll delete outstanding backorders and NOTIFY ME instructions
  • Backorders, SHIP ASAP backorders and NOTIFY ME will still be invited for any pieces not in stock and not going into production shortly

EXAMPLE 2 ... Production is not scheduled for a particular item/Fabric.  We will accept:

  • NOTIFY ME requests via the website
  • No-obligation backorders (indications of interest)
  • Accept SHIP ASAP backorders (serious backorders secured backed up by a credit card that we will charge when we go into production)

This is a family, personal business.  We enjoy direct customer communication and we handle every order manually. You can place your order by website, email or telephone.

Office: +1 831-704-1776

Ralph cell:  +1 973-943-3110

Alex cell:  +1 862-849-8250

Ralph@WeatherWool.com

We'll send an email with a tracking number when the garment ships.

Any order can be canceled or modified at any time.

Special Arrangements Are Always Possible

Life is full of complications and special situations. We are happy to make special arrangements to facilitate our customers.

 

If you have any questions call +1 831-704-1776 (please no text) or email Ralph@WeatherWool.com

 

Updated 28 July 2024 --- Ralph