Hardcore Luxury® -- Always 100% USA

Backorders

We are changing the way we handle backorders.

  • When we are ready to make an item we'll set the website to accept payment, and we'll make a garment for everyone who places a paid order
  • We'll also make a garment for everyone who has previously placed a SHIP ASAP backorder
  • We will also contact people who have previously placed backorders that are NOT SHIP ASAP, to make sure they have a chance to participate in the upcoming production run
  • Then we'll make general announcement that production is about to commence
  • We'll make  enough garments to cover all the orders, plus a few extras
  • From the time we accept payment until the time we ship will be about three months

Our production cycle is very long;  it is usually more than a year between production runs of any particular garment.

If you are seriously interested in a garment that is priced at 0, please place a no-obligation backorder. If you are NOT seriously interested, please don't place a backorder.

The ideal backorder is a SHIP ASAP backorder, which is basically a solid order with a credit card on file with us, and that we will fill automatically, As Soon As Possible.  Get your credit card info to us (by any means you choose) to set up the ASAP.

Website prices of 0 invite no-obligation backorders. A price of 0 means an item/size/Fabric is out of stock or perhaps under development, and we do not have immediate plans to make.

Backorders are very important to us, and guide our production. If you are seriously interested in an item for which the price is 0, please place a backorder. If you are not seriously interested, please do not backorder. (Repeating because we get a lot of insincere backorders.)

For our normal production items (not items under development), we will quote in the descriptive text on the product page the current price for the garment. And that price will be honored when we fulfill SHIP ASAP backorders, even if inflationary pressures require us to raise prices in the meantime.

Orders with a total price of 0 are treated by the website very much like other orders, except no payment info is requested:

  • Place the item(s) of interest in your cart
  • Click CHECKOUT
  • Provide contact details, including address, phone and email, please
  • The next screen will say "Your order is free.  No payment is required".  And no payment information will be requested. But you still need to click "Complete Order" to place the order

Please click here for information on the status of our production. We also have a page with a snapshot of our overall inventory on hand.

The website won't be able to show these backorders. If in doubt, feel free to phone, or place another backorder. When we get a 2nd backorder we know it's serious.

THANK YOU!! --- Ralph

 

21 April 2024 -- Ralph